Contact AMBergh
Please feel free to contact us for more information.

E-mail: info@ambergh.com
Phone/fax: +46 8 612 23 30

Why choose AMBergh?
• Experience
• Market knowledge
• Flexible solutions
• Personal service
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General conditions for your Russian language course


Registration and payment
Tuition, course level, diploma
Accommodation, transfer
Prices, course packages, cancellation insurance, visa
Information prior to departure
Insurance, vaccinations
Extension of stay/studies, cancellation/rebooking
Rules and regulations
Liability

Registration and payment
A registration will only be acted upon once the appropriate registration fee has been received by AMBergh. This means that course and accommodation arrangements will only be made once the registration fee has been received. Sufficient information concerning language experience, and requirements should be made upon registration so as to ensure that the appropriate course package can be arranged for each course participant.

Registration
Registration shall be made directly via AMBergh´s website, alternatively in writing using the registration form. This form should be emailed, faxed or sent via mail to AMBergh.

Should a course participant require a visa invitation then a scanned copy of the information pages of your passport should be sent to AMBergh.

AMBergh will confirm receipt of registration.

Minimum age requirement
The minimum age requirement for course participants is 18, or 16 with written permission from a parent or legal guardian.

Payment
Payment of the registration fee and cancellation insurance - as appropriate - shall be made within three days of submitting a registration to AMBergh. Full payment for a course shall be made no later than 20 days prior to the start of the course. Should registration occur less than 20 days prior to the start of a course then full payment shall be made within three days of receipt of registration. Payment in this case should be made via AMBergh´s website using a credit card, alternatively a scanned copy of a bank receipt showing that full payment has been made to AMBergh can be emailed or faxed.

Tuition, course level, diploma
Conversation, reading and writing in Russian or Ukrainian all form a part of tuition regardless of the type of course that is booked via AMBergh. Following completion of a course a certificate will be awarded.
All tuition is carried out by qualified teachers.
One lesson is usually 45 minutes in duration. Tuition is normally not held at weekends or on national holidays. Lessons that are not held due to there being a national holiday will not be compensated for. Course books/literature can be borrowed from the university and can usually be purchased at low cost. Each course participant should have their own dictionary for use during the course.

In the case that less than two individuals enrolled on a group course are of the same language ability in Russian or Ukrainian then AMBergh reserves the right to offer individual tuition for these individuals but for fewer hours of tuition per week than previously agreed for the group studies.
A certificate will be awarded to those course participants that complete their course of studies with at least an 80 per cent attendance record.

Accommodation and transfer
Accommodation is generally reserved, by the language institute, from the Sunday prior to a course start until the Saturday following completion of a course. Course participants wishing to have accommodation for a longer period of time than the above must contact AMBergh regarding this. Additional nights of accommodation prior to and after the course can usually be arranged at extra cost.
The cost for transfer is included in the price of the course package.

Prices, course package, cancellation insurance, visa
The price of the course package does not include meals (with the exception of breakfast when staying with a family and perhaps even other mealtimes depending on the specific agreement), tickets, insurance, visa fees, international language tests or accreditations.
Current prices for all course packages can be found on AMBergh´s website and can also be provided on request. The quoted cost of the course package is binding unless another agreement has been made when the registration fee is paid.
AMBergh reserves the right to alter prices should circumstances beyond AMBergh´s control prevail, such as up to 5% alteration in exchange rates, tax increases and other unforeseen costs. Course prices are regularly updated. Group discounts are available.

Cancellation insurance
Cancellation insurance is optional. Should a course participant wish to have cancellation insurance this must be paid upon registration in order for the insurance to be valid. Cancellation insurance is required for all types of cancellation. Further information concerning the terms and conditions for cancellation can be found below.

Visa
A course participant requires a visa to study in Russia. Course participants from certain countries or those wishing to stay longer than 90 days require a visa to study in Ukraine. Those who do not already have a visa for Russia and who register less than 60 days prior to a course start must check with AMBergh to see if it is still possible to organise a visa invitation in time. AMBergh cannot guarantee that the necessary visa invitation will arrive in time if registration for a course in Russia is made less than 60 days prior to the course start.
The appropriate visa invitation will be sent to those enrolled in courses in Russia following payment of the course and approximately two weeks prior to the course start. In order to be able to arrange the correct visa invitation AMBergh must have details of wish consulate a visa application is to be made to.

Late arrival and absence from studies
Payment for missed lessons due either to late arrival or absence will not be reimbursed.

Information prior to departure
Following receipt of full payment each course participant will receive:
- confirmation of registration
- copy of visa invitation (for those that require one; see above)
- information concerning time and location for the first lesson
- information about accommodation

Travel
Each course participant is responsible for making their own travel arrangements to the place of study. AMBergh is happy to give advice concerning travel arrangements and is also able to refer course participants to specialist travel agencies who have experience in making travel arrangements from and even within Russia and Ukraine.

Insurance, vaccinations
It is essential that course participants have a valid health and accident insurance policy. Each course participant is responsible for ensuring that they have a valid policy for the period in question which covers their stay in Russia or Ukraine. It is important to carry a copy of the insurance policy at all times whilst in Russia, Ukraine or Latvia.

Vaccinations
AMBergh recommends that each course participant contact their doctor to see which vaccinations might be required.

Extension of stay/studies, cancellation/rebooking
Should a course participant during their period of studies wish to extend their course they should contact AMBergh immediately.
All cancellations must be made in writing to AMBergh.
In the case of cancellation the registration fee and any cancellation insurance will not be refunded. Cancellation insurance is required for repayment of the whole or part of the course package. Should cancellation insurance be required it should be paid upon registration. Cancellation insurance is required for repayment of the whole or part of the cost of the course package.
If cancellation occurs more than 20 days prior to the course start the total cost of the course package will be refunded though not cost for the registration fee or cancellation insurance.
Should cancellation occur less than 20 days prior to the course start but before the start of the course then 30% of the cost of the course will be refunded.
Cancellation after the course start will only be accepted on the grounds of serious illness or accident that affects the course participant or a close relative. A doctor´s certificate is required in order for 50% of the cost of the remaining period of study to be refunded.
If a course is re-booked then a new registration fee as well as any other extra costs as a result of price differences will be charged. This applies to a rebooking made within a year from the previously booked course start.

Rules and regulations
Course attendants should obey the rules and regulations that apply at the universities and in the respective countries.
Complaints/compensation: Any complaints should be conveyed to the relevant personnel at the place of study. Should the complaint not be satisfactorily dealt with at the place of study then a written complaint should be sent to AMBergh no later than 30 days after completion of the course.

Liability
AMBergh accepts no responsibility for injuries resulting from natural disasters, strikes or other events that can be defined as force majeur. AMBergh moreover accepts no responsibility for additional costs beyond that agreed such as travel costs or costs relating to decisions made by Russian, Ukrainian or Latvian authorities. AMBergh accepts no responsibility for damage or loss of personal possessions or injuries that arise as a result of neglect.
AMBergh is not liable for misspelling or publication errors.

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AMBergh Education, Solna Torg 19, SE-171 45 Stockholm, Solna, Sweden     Phone/fax: +46 8 612 23 30     E-mail: info@ambergh.com
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